2020 Vision: Retail Trends for the New Decade
iVend
DECEMBER 9, 2019
In true Millennial and Gen Z fashion, they desire a personalised shopping experience catered to them, in fact, a staggering 63% of Millennials note that they will actually spend more on a product if it comes with a personalised experience. That’s just it—it’s the interaction they crave and authentic experiences that can only be had in person.
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