The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk
lateshipment
OCTOBER 3, 2023
While many things contribute to improving customer experiences, the one area that deserves to be under the spotlight is the “post-purchase” phase. Over 40% of customer support inquiries are shipping or delivery related, indicating the extent of post-purchase issues customers face with their orders. Now, here’s the deal.
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