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Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. These services allow users to pay for items over time, even if the purchases aren’t extremely expensive.

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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

Having the ability to answer questions 24/7, either automatically or via live chat, is the number one benefit of chatbots according to consumers ( source: Drift ). Save on customer support costs and give your team time back. According to IBM, chatbots can save businesses as much as 30% on customer support costs.

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How to Sell Digital Products & Downloads: The Complete Guide

eCommerce CEO

I recently wrote about selling what physical products to sell online but digital goods could be your go-to. You wouldn’t have to deal with the hassles of shipping and inventory. However, just jumping into the wagon of selling downloadable products online without a concrete strategy can hamper your sales. No shipping cost.

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