How Can DTC Brands Meet the Needs of First-Time Online Shoppers?
ESW
SEPTEMBER 28, 2020
eCommerce web designer Kristine Neil lists an SSL certificate alongside social proof content, like reviews, as one of the top ways for eCommerce brands to build trust with consumers. However, live chat isn’t always the quickest way for consumers to speak to someone, particularly if they aren’t overly familiar with the technology.
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