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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction. However, if customer service is excellent, 78% of consumers will do business with a company again, even after a mistake.

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The Ultimate Checklist for Every New Ecommerce Site (Oct 2021)

Ecommerce Platforms

This is particularly true if your online store offers alternative shipping, payment, or product options like a subscription box or customized items. Compile the questions that customers are bound to ask about the entire process and fill them in with simple, transparent answers. How much time do they have to return an item?

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The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. An ecommerce platform is a software application that allows online businesses to manage their website, sales and operations.

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Shopify Review 2023 – Is Shopify the Best Ecommerce Platform?

Ecommerce Platforms

It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods. You can also expand the functionality of your store by adding on apps and plugins from the Shopify marketplace.

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The 14 Point Ecommerce Launch Checklist (Mar 2022)

Ecommerce Platforms

This is particularly true if your online store offers alternative shipping, payment, or product options like a subscription box or customized items. Compile the questions that customers are bound to ask about the entire process and fill them in with simple, transparent answers. How much time do they have to return an item?

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The Ultimate Guide to Ecommerce Replatforming and Data Migration

BigCommerce

But there are ones that will eliminate the need for you to migrate ever again –– and ones that will force this process time and time again. I’ll give you an RFP template you can print out and use right now –– and introduce you to the free services teams that will migrate your data for you. Ready to begin the RFP process?

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Advantages of Headless Commerce for Marketers

Kibo

But the return to in-person shopping, didn’t equate to a return in pre-pandemic behavior. Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. A pivot to omnichannel shopping is also being adopted by consumers.