article thumbnail

Ecommerce Statistics

Ecommerce Platforms

online shoppers engage with live chat features.(Ladesk,2017). 63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels. 50% of Shoppers aged 55+ have never used live chat. 41% of online shoppers trust the brand when they see a live chat.

eCommerce 187
article thumbnail

SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

After the recession in 2009, businesses used direct mail less and less due to its cost, and consumers weren’t shopping as much during that time when compared to before the recession. The Benefits of SMS Marketing SMS is a direct channel. It easily integrates with other marketing channels. Think live chat on an eCommerce website.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Ecwid Pricing Plans 2023: Packages, Fees, and Add-on Costs

Ecommerce Platforms

Founded in 2009, Ecwid has come a long way over the years, investing in everything from multichannel selling and marketing, to an advanced website builder companies can leverage for free. You’ll also get a custom checkout, live chat support, access to the app market, and a range of other tools included.

article thumbnail

Ecwid Reviews (Feb 2023): Is it the Best Free Ecommerce Solution for Any Website?

Ecommerce Platforms

Ecwid was launched in 2009 and acquired by Lightspeed in 2021. The platform now has nearly one million live websites under its belt, and for a good reason. However, Ecwid’s paid plans unlock live chat, and phone support is available on the Business plan and upwards. How Many People Use Ecwid?

article thumbnail

A One-Stop SellKit Review: What You Need to Know

Ecommerce Platforms

SellKit is brought to you by Artbees, a web product company founded in 2009. This would be especially handy if you offered the same discount code across multiple channels. SellKit offers 24/7 customer support via live chat and an online contact form. There's lots to discuss, so let's dive in! Smart Checkout Notices.

article thumbnail

The Best Webflow Alternatives in 2022

Ecommerce Platforms

On top of this, Webflow doesn’t provide phone or live chat support, and its plans are pretty expensive for those just looking to dip their feet into online selling. Over 60,000 customers have relied on BigCommerce since its founding in 2009. Plus, it comes with eCommerce functionality. Built-in CDN and SSL. Cons ??.

article thumbnail

Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

They're both industry leaders, Ecwid first came onto the market back in 2009. This makes Ecwid a fabulous solution for any entrepreneur looking to utilize numerous online sales channels. However, if you have a paid-for Ecwid plan, you're also entitled to live chat and priority telephone support where you can request a call-back.

Shopify 147