GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14 billion digital shoppers today.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14 billion digital shoppers today.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Retail TouchPoints

SEPTEMBER 16, 2021

In 2010 , adults in the U.S. spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. Social commerce is already a multi-billion dollar business in the U.S., There’s no time to waste, because consumers are already there. earning $26.97

Consumer 283

Consumer Social Media Retail Multi-channel 283

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. At the time (2010), this was unheard of. The answer is simple… customer experience. From the beginning, they invested heavily in customer service.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

GetElastic

SEPTEMBER 1, 2021

Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. Mobile commerce is on the rise. B2B buyers expect personalization experiences and are even willing to pay more. Multi sellers offer bargains for shoppers.

B2B 147

B2B eCommerce B2C Payment Services 147

Ecommerce Platforms

DECEMBER 20, 2019

From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations. Revel states that it can bring: “A dded value to your business, from generating more revenue, to improving efficiencies, to delighting your customers.” . Who's Revel POS? A Brief Background.

POS 118

POS Payment Services Payments Point of Sale 118