GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Their account information can be accessed by in-store representatives or pulled up on different devices, and shoppers can hunt for product data such as pricing or in-store availability.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. Their account information can be accessed by in-store representatives or pulled up on different devices, and shoppers can hunt for product data such as pricing or in-store availability.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

ROI Revolution

JUNE 7, 2018

Dave shared how his company started in an apartment and quickly grew to a multi-billion dollar empire with over 1,500 employees and 70 stores nationwide. At the time (2010), this was unheard of. The first key strategy centered on incorporating the value of email into calculating ROI on other digital channels.

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

Talkoot

NOVEMBER 20, 2023

However, in the near term, consumers have tightened their belts, and are prioritizing costs over loyalty as inflation fears loom while still expecting good service from brands. 89% of customers expect free shipping and free returns. 89% of customers expect free shipping and free returns.

Marketing 78

Marketing Demo Shipping Costs Multi-channel 78