5 Ways to Leverage Customer Support For Holiday Season Success
lateshipment
SEPTEMBER 21, 2021
A staggering 40% of customer support issues are Shipping, Delivery, and Returns related issues occurring in the post-purchase phase of the customer journey. My son is very disappointed that you can’t deliver his jersey on-time for his first @NHLFlyers game, even though I paid for 2-Day shipping. The verdict is clear.
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