article thumbnail

How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. Most recently, he was Acquia’s COO, leading all aspects of customer success, professional services, global support, security and operations.

article thumbnail

How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion.

eCommerce 225
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Best Retail POS Systems for 2020

Ecommerce Platforms

60% of the newly adopted retail POS systems in 2018 were cloud-based, and the trend has been growing quite exponentially since. This entails retail POS capabilities, payment processing, ecommerce integration, accounting, customer loyalty program, and analytics. Then guess what?

POS 118
article thumbnail

Best POS Systems for Retail 2020

Ecommerce Platforms

60% of the newly adopted retail POS systems in 2018 were cloud-based, and the trend has been growing quite exponentially since. This entails retail POS capabilities, payment processing, ecommerce integration, accounting, customer loyalty program, and analytics. Then guess what?

POS 104
article thumbnail

Programmatic Advertising Trends, Stats, & News [December 2021]

ROI Revolution

By 2022, digital display ad spend for programmatic will reach nearly $95 billion, almost double what it was in 2018 when advertisers were spending just $49.2 In 2018, it made up just 61.2%. Kroger’s customer loyalty program will be the source of the new marketplace. billion this year after reaching just $63.3 October 19.

article thumbnail

Programmatic Advertising Trends, Stats, & News

ROI Revolution

By 2022, digital display ad spend for programmatic will reach nearly $95 billion, almost double what it was in 2018 when advertisers were spending just $49.2 In 2018, it made up just 61.2%. Kroger’s customer loyalty program will be the source of the new marketplace. billion this year after reaching just $63.3 October 19.

article thumbnail

Programmatic Advertising Trends, Stats, & News [November 2021]

ROI Revolution

Kroger’s customer loyalty program will be the source of the new marketplace. Kroger is able to retain and use 96% of the data gathered from transactions tied to its loyalty program. In fact, CPG now is the third largest category of overall digital ad spend behind retail and financial services. billion in 2020.