article thumbnail

Top Omnichannel Survey Takeaways: RTP Editors Weigh In

RTP blog

However, the word still conveys an important truth: retailers must take every action possible to maximize customer engagement opportunities across both traditional and emerging channels. The survey showed a 32 percentage point rise in 2018, reaching 84% of total respondents.

article thumbnail

How to Choose The Right Local SEO Agency

Kissmetrics

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. In 2018, Google rolled out 3,200 changes to its search algorithm, up from just 400 changes in 2010.

SEO 271
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

article thumbnail

Ecommerce Payment Trends To Look Out For In 2020

FastSpring

Multi-channel selling is a must. Multi-channel selling is a must. What’s even more staggering is that online sales via smartphone are up 46% from 2018. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore.

article thumbnail

Ecommerce Payments Trends To Look Out For In 2019

FastSpring

Multi-channel selling is a must. In 2018, Cyber Monday online sales totaled $7.9 With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. Increasing customer retention through hassle-free billing. billion , a 19.3%

article thumbnail

The Ultimate Guide to eBay Feedback

SellBrite

In 2018, a study by Power Reviews reported that 26% “consult reviews for every purchase they make online. Customers who are happy with your service can directly affect your profit margins, as research from Bain & Company shows. Whether or not you like to read what people think of your products or services, consumers do.

article thumbnail

Fund, Bootstrap, or Finance: How to Finance A Small Business

SellBrite

The truth is, there’s lots of untapped potential and resources in these channels when it comes to e-commerce. billion in funds invested in seed-stage deals globally in 2018. Take a look at this list of 2018 leading investors: [ Source ]. If it’s only converting 5% of the customers who see it, there’s a problem.