Retail TouchPoints

FEBRUARY 2, 2021

With the onset of the COVID-19 pandemic in 2020, paired with renewed restrictions and stay-at-home orders approaching the holidays, that steady pace of online shopping growth has gone out the window. Retailers had no options this year other than to throw their full weight behind digital sales, and it paid off.

Mobile 223

Mobile Customer Retention Games Omnichannel 223

lateshipment

FEBRUARY 10, 2021

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. inquiries, which takes up all of your customer service team’s time.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

ROI Revolution

OCTOBER 7, 2021

Published March 12, 2020. Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. billion in 2021. billion in 2021 from $310.23

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Published March 12, 2020. Updated November 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. After surging nearly 20% last year in light of the pandemic, US retail ecommerce is expected to see smaller but still significant 8.7% million in 2021 and hit $502.6 October 21.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. It Really Means to Your Business).

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

ROI Revolution

JANUARY 5, 2021

Published March 12, 2020. Last updated January 5, 2021. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. eMarketer projects that US retail ecommerce sales will grow to $843.15 billion in 2021 (up from $794.5B in Q2 2021 over Q1 2021. January 5 update. 12/29 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

SEPTEMBER 2, 2021

Published March 12, 2020. Updated September 2, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. to approach $53 million in 2020 – an unprecedented $6.6 In 2020, consumers spent $115 billion on furniture & bedding, adding up to a modest 0.6% YoY growth.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 1, 2020

Published March 12, 2020. Last updated October 1, 2020. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

DECEMBER 3, 2020

Published March 12, 2020. Last updated December 3, 2020. Cyber Monday 2020 was projected to bring more online revenue than ever due to the pandemic. Online spend was slated to increase by as much as 35% to $12.7 Online spend was slated to increase by as much as 35% to $12.7 12/3 update. Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

NOVEMBER 4, 2020

Published March 12, 2020. Last updated November 4, 2020. million social media users in 2020, and that number is expected to grow to 226 million by 2024. In 2020, time spent with social media networks is projected to grow 8.8%. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

365 Retail

AUGUST 2, 2021

This will take the total headcount in its new state-of-the-art offices in Soho’s Dufour’s Place to 100 by the end of 2021, augmenting the 540-strong team operating from the company’s US base in New York. This results in digital revenue uplifts of up to 20%, with Wunderkind typically ranking among clients’ top three performance channels.

Customer Retention 111

Customer Retention Arts Operations eCommerce 111

ROI Revolution

JULY 2, 2020

Published March 12, 2020. Last updated July 2, 2020. Most respondents expect moderate to major impacts through the end of 2020, with one-third still expecting to see impacts into next year. eMarketer predicts that YOY ad spending increases won’t return to where we expected them to be pre-pandemic until 2021. 6/30 update.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

AUGUST 4, 2020

Published March 12, 2020. Last updated August 4, 2020. billion in revenue in Q2 2020. Because of the pandemic, Amazon allocated $4 billion in additional spend to keep customers and employees safe and increase deliveries after prioritizing only essential items. online sales grew 76% in June, reaching $73.2

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Published March 12, 2020. Last updated September 9, 2020. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. According to recent research from the Commerce Department, apparel sales were down 20% YoY in July 2020 after a 20% decline in June.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

Ecommerce Platforms

JANUARY 14, 2020

Selling products online has never been so popular and rewarding. The stats analyzed by eMarketer predict that by 2021, the global ecommerce revenue is expected to reach $5 trillion. Launching an online retail business requires you to bind all steps and priorities into a single yet intently drafted blueprint.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

ROI Revolution

FEBRUARY 2, 2021

Published March 12, 2020. Last updated February 2, 2021. Delivery and pickup surged 300% for Walmart in 2020 due to the pandemic, and these robot test sites are the start of a new kind of curbside pickup. 2020 COVID-19 + mobile stats + trends. Consumer pandemic behaviors continue into 2021. Register here!

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. In 2021, U.S. billion to $17.6 What’s Next for DTC eCommerce?

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

365 Retail

JANUARY 31, 2022

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

Customer Retention 52

Customer Retention Mobile Technology Games 52

ROI Revolution

JANUARY 5, 2022

Published March 12, 2020. That will be nearly 16% growth over 2021 and 34.5% growth over 2020. Retail as a whole saw tremendous growth last year. Where 2020 was ecommerce’s year to shine, nonecommerce sales took the crown last year. in 2020, in-person sales grew 15.4% in 2020, in-person sales grew 15.4%

eCommerce 78

eCommerce Social Media Payments Payment Services 78