Dynamic Action

JANUARY 9, 2020

As we take a look back at the last ten years in the industry, retailers have attempted to keep pace with digital disruptors and evolving customer expectations. They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

Multi-channel 62

Multi-channel Internet Retail Channel Information 62

Retail Technology Review

JUNE 8, 2021

By Ed Whitehead, Managing Director of EMEA at Signifyd. per cent of global retail sales. In 2020, this had grown to 18 per cent with projections of a rise to 21.8 This is good news for businesses, as online platforms are allowing them to reach new customers and drive more sales. In 2015, e-commerce accounted for 7.4

eCommerce 70

eCommerce Management Retail Customer 70

ESW

NOVEMBER 30, 2020

Online grocery shopping was already on the rise at the start of 2020, according to FMI’s U.S. For instance, the machine learning team changed how item availability worked, adding out-of-stock badges to items and hiding low and out-of-stock items in customer search results. Ocado still wasn’t accepting new customers in May.

Fulfillment 78

Fulfillment Shipping Costs Supplies Consumer 78

OrderDynamics

AUGUST 3, 2017

An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Phillipe Masiello of Internet Retailer estimates that worldwide, “ 2016’s e-commerce global retail sales share is approximately 9% and is projected to be somewhere around 15% by 2020 ”.

Retail 57

Retail eCommerce Definition POS 57

Retail TouchPoints

JANUARY 5, 2024

And while mainstream audiences have only recently started to grasp the vital role they play in our daily lives, we have actually made more improvements within retail logistics in the past 20 years than in the previous 150. Retailers were inexorably dependent on them to operate, but these functions were seen more as a cost center.

eCommerce 232

eCommerce Fulfillment Supplies Operations 232

GetElastic

JANUARY 10, 2018

For a few years, personalization has been B2C commerce’s favorite catch phrase: know your customer, personalize the offers and prices, sell at the right time and keep communicating until you build a relationship and not just a sale. B2B has evolved way past just a simple order entry portal where customers already know what they want.

B2B 141

B2B Multi-channel B2C Customer Experience 141