Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds
ESW
NOVEMBER 30, 2020
Online grocery shopping was already on the rise at the start of 2020, according to FMI’s U.S. Such sudden growth put most retailers operations under a level of pressure they’d never experienced before. Fulfillment Was a Big Problem Online grocery shopping hasn’t been a completely seamless experience for everyone, however.
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