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Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds

ESW

Online grocery shopping was already on the rise at the start of 2020, according to FMI’s U.S. Such sudden growth put most retailers operations under a level of pressure they’d never experienced before. Fulfillment Was a Big Problem Online grocery shopping hasn’t been a completely seamless experience for everyone, however.

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AI Robotics will Drive the Future of Ecommerce

Retail TouchPoints

When retailers invest correctly, logistics presents the opportunity for not only hard cost savings but long-term value creation as organizations find innovative ways to deliver products into the hands of consumers. Logistics operations have been the backbone of our global economy for centuries.

eCommerce 222
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Post-COVID Best Practices: Combine Mall Product Pickups, Give In-Store Shoppers More Personal Space

Retail TouchPoints

Analysts recorded 15,000 retail stores closures in 2020, marking a shift that will have a massive impact in how brick-and-mortar will operate in the coming years. Combined with the return of nightlife such as restaurants and theaters, retailers should see a similar resurgence in traffic.