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June 2021 COVID-19 + Ecommerce News Roundup

ROI Revolution

Published June 30, 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. yearly growth until 2025, and ecommerce will eventually see slight declines in growth.

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What retailers can learn from the 2021 holiday shopping season

Kibo

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. Online holiday shopping sales surpass $200 billion.

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Top 10 Things Customers Expect from Your Online Store

GetElastic

Chatbots Shoppers: Prefer the ease of contacting a chatbot to resolve cart or order issues versus making a time-consuming live call and be subjected to the dreaded call queue, or the slower pace of waiting on an email inquiry response. Payment Methods: Allow customers to pay with any method they choose. Chat is good for business.

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8 Mobile eCommerce Trends Here to Stay

GetElastic

As mobile commerce trends constantly evolve, here are the Top 8 trends to watch as 2021 grinds to an end: 1. Mobile Payments. Ranging anywhere from bill pay to shopping, to splitting costs among friends and family, mobile payments have hit their stride. billion in 2025. Dedicated Mobile Shopping Apps.

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April 2021 COVID-19 + Ecommerce News Roundup

ROI Revolution

Published May 7, 2021. COVID-19 brings increased consumer openmindedness. CMOs also report consumers placing increased value on digital experiences (83.8%) and new customers being attracted to their brand (65.4%). Pandemic accelerates digital real-time payment adoption. trillion by 2025. What is real-time payment?

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Updated December 2, 2021. Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025!

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Consumer spending habits returning to normal. billion in consumer spending in Q2. Citibank saw spending on cards increase 40% in Q2 2021. Published March 12, 2020.

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