21 Data-Backed Reasons That Point to Why you Should Consider an Omnichannel Strategy in 2022
GetElastic
OCTOBER 12, 2021
The key to an omnichannel commerce strategy (and how it differs from a multichannel strategy) lies not only in the mix of channels your business is leveraging, but in how those channels integrate and connect the customer’s journey. And improve customer retention. But, there is a catch. And it isn’t just budget.
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