Retail TouchPoints

SEPTEMBER 13, 2021

Retailers accelerated implementations, many of which were already part of their long-term IT roadmaps, and consumers embraced the solutions. Indeed, the new digital and “phygital” shopping behaviors that consumers and retailers readily adopted last year look like they’re here to stay. Double-digit growth in U.S.

eCommerce 267

eCommerce White Paper Omnichannel BigCommerce 267

365 Retail

DECEMBER 20, 2023

While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth prospects, retailers mustn’t let stagnation stifle innovation and future opportunities, the KPMG/RetailNext Retail Think Tank (RTT) , an independent board of retail experts, warns.

Beauty and Health 64

Beauty and Health Food and Beverages Retail Leisure 64

365 Retail

MAY 29, 2024

Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.

Management 52

Management Customer Retention Retail Omnichannel 52

365 Retail

DECEMBER 20, 2023

Original research of over 1,000 UK shoppers by Intellias revealed that almost half (45%) of UK consumers already use Generative AI (GenAI) tools, such as ChatGTP, in their day-to-day lives, rising to 79% of Gen Z.

Consumer 64

Consumer Customer Experience Download Omnichannel 64

Retail TouchPoints

JUNE 27, 2023

Earlier in June, the company began accepting reservations for ad slots from Q4 2023 through 2024. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data.

Retail 244

Retail White Paper Customer Experience Marketing 244