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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Looking Forward: Shaping the Future of Retail Returns in 2024 As we head into 2024, it’s clear that retail isn’t just changing; it’s evolving at breakneck speed. Veho was built on this core insight: customer-first delivery experiences directly impact brands’ customer retention and customer lifetime value.

Retail 278
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How To Get Ahead of The Competition with Easy-to-Launch eCommerce Subscription Services ?

GetElastic

So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked. As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Why’s that you may ask?

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What is First-Party Data and Why Focus on it in 2024

Smile.io

Ecommerce businesses can leverage it for a deeper understanding of customer preferences and create highly targeted marketing campaigns, ultimately boosting sales, conversions, and customer retention. You can get data from other third party apps and data like post-purchase upsells, subscriptions, and LTV. Fun right?! 

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Gartner Survey Review: Digital Commerce Revenue Skyrockets with B2B Surpassing B2C

GetElastic

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. By 2023, 75% of organizations selling directly to consumers will offer subscription services, but only 20% will succeed in increasing customer retention.

B2C 146
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Email Retargeting and Boosting Customer Engagement

Smile.io

  But how do you boost customer engagement ? It can be a game-changer for businesses also looking to improve their marketing ROI and increase customer retention rates.   You can leverage website analytics, customer surveys, and tracking pixels to help you collect this data.  What is email retargeting?

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How adding services to your products can propel your company growth?

GetElastic

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Subscriptions. Subscription based models are at the center of recurring revenue in eCommerce.

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Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

Strategically selecting the right loyalty program features can make or break the success of your retention tactic. Find out the top loyalty program features of 2024, how to select the best software, and how to implement a program designed for success.  The kind of rewards program you use is as important as the rewards you offer.