article thumbnail

How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

article thumbnail

How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

11 Key Retention Metrics You Need to Know

Smile.io

It’s estimated that 61% of consumers say they will switch to a competitor after one bad customer experience. The Ultimate Guide to Customer Retention in 2023 This guide to customer retention has everything you need to know. Strategies, tactics, tools, and full stack retention along with some examples.

article thumbnail

Essential Email Marketing Statistics To Strengthen Your Strategy in 2023 (With Infographic)

Ecommerce Platforms

billion email users by 2025. An email marketing campaign can help you to reach billions of customers wherever they are. This number is expected to increase to 376 billion in 2025. billion in 2025. billion in 2025. Around 81% of SMBs say they rely on email as their primary channel for customer acquisition.

Marketing 196
article thumbnail

Rewards Case Study: tarte perks

Smile.io

On average, the beauty industry generates $100 billion worldwide , expected to reach $120 billion by 2025. So how did this company build such a loyal following of customers surrounded by so many competitors? We’re looking at the top 10 examples of CSR used as a customer retention tool. Blog Beth Foster 3.

article thumbnail

ecommerce in Nigeria – tips for success

Payoneer

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.

article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! By 2025, it will be nearly double that at $563.4 Online shopping reached levels last year that it wasn’t projected to until 2025.

eCommerce 148