How to choose an ecommerce chatbot (14 solutions reviewed)
GetElastic
SEPTEMBER 9, 2019
Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. Some rules-based chatbot tools allow you to transfer a user to a live agent if their questions can’t be resolved by the bot.
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