Apparel Customer Experience Customer Loyalty Live Chat 
ESW
SEPTEMBER 1, 2023
In fact, apparel return rates during the holidays can reach as high as 30%. This minimises confusion, ensures accurate expectations and fosters satisfied customers who are less likely to return the product. ESW has solutions that help brands reduce return rates and maximise global DTC opportunities.
Retail TouchPoints
SEPTEMBER 21, 2021
How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.
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Ecommerce Platforms
JUNE 15, 2022
Return Rabbit enables you to customize the available ‘return reasons' per item or product category. For example, apparel might have the return reason “The item didn’t fit,” which doesn't apply to electronics. You can also provide customers with an option to upload an image of the item they wish to return. Go to the top.
Korona
NOVEMBER 10, 2022
Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Personalize your customer experience.
Retail TouchPoints
MARCH 29, 2022
Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. Tactical apparel retailer 5.11 View the session on demand.
Ecommerce Platforms
JUNE 16, 2023
Kiwi Sizing Pricing: Free Plan, or Premium Plans with Views per Month Pricing (Starting from $7.49) If you’re selling apparel on your Shopify store , Kiwi Sizing might be an absolute must-have app for you. The app comes with an apparel size recommender that calculates the best fit based on age, weight, and height.
BigCommerce
JULY 25, 2017
Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. Using daily contests, live chats and videos from trade shows and featuring customers on their website –– Pink Lily isn’t just your average fashion brand.
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