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Taking Returns into Your Own Hands with Self-Service

Retail TouchPoints

For some, however, this trade-off comes at the price of navigating frustrating and, at times, confusing return policies. With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward.

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Top 5 Data Security and Privacy Best Practices in B2B SaaS

365 Retail

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. Let’s get started.

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How Slack Successfully Rolled Out Their First Pricing Change?

FastSpring

Kurt theorized that their original policies made it confusing for teams to guess when they would hit the limit. The way you talk about pricing to new prospects and customers used to an old price will be different. Finding a way to reward customer retention can be valuable. Now, I’m thinking, ‘Okay, got it.

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How to Choose The Right Local SEO Agency

Kissmetrics

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. If you’re focused on B2B sales, you’ll want a B2B specialist.

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ecommerce in Nigeria – tips for success

Payoneer

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

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What is Social Responsibility?

Smile.io

” However, CSR isn’t the same as adding a recycling program or equitable hiring policy into your business as an afterthought. If customers can see through your CSR, you could be accused of greenwashing and actually lose customers’ trust and business. A recent study from KPMG revealed that 70% of U.S.

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A Beginners Guide to Ecommerce Content Marketing

Ecommerce Platforms

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. Do you have a returns policy? Answering typical questions like this builds trust with your customers- honesty is always the best policy, and prospects appreciate that!