Remove B2C Remove Blog Remove Customer Loyalty Remove Customer Retention
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Customer Acquisition vs Retention

Groove

Paid media advertising is extremely beneficial for B2C and B2B businesses as there are many advertising formats and options available on social platforms. Facebook, Instagram, TikTok and LinkedIn are a few social platforms that are proven to increase visibility and help your company convert new customers. What Is Customer Retention?

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Top Customer-Driven B2B eCommerce Trends

GetElastic

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

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How to get repeat customers: Proven strategies for success

Omnisend

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

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How to define loyalty programs for B2B buyers

GetElastic

And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute. However, a loyalty program must be valuable to the customer to win loyalty. Hence, the need to define your B2B loyalty program. Let’s find out.

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Perfect Your Ecommerce Customer Journey to Win Brand Advocates

Omnisend

Blog Posts and Videos. Content is viewed as a key ingredient for increasing brand awareness, as 84% of B2C marketers believe in its impact and leverage it. It comes in many forms; blog posts and video content are among the most popular. Always craft content according to the needs of your target customers.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

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5 Reasons to Sell Your e-Commerce Goods at a Wholesale Price

eCommerceFuel

Higher customer retention. We’ll get further into the details but first, a short definition: A wholesale price is a discounted price that you offer to customers who buy in bulk. trillion — six times the value of the e-commerce B2C market. And this creates high customer lifetime value. An enlarged market share.