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How eCommerce Impacts B2B Account Management

GetElastic

Limit the use of attaching static content to email and instead promote the use of links and content online when nurturing customers through a buying process. Consider putting core documents like MSAs, Terms and Conditions and Quoting tools online that the buyer and selling can use together when engaging.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

Documentation is at the core of superior customer support. It provides the background and creates the context necessary for support agents to have a deep understanding of the customer’s case. With always up-to-date documentation, agents can follow best practices and give the most suitable solution to the customer.

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The Best Enterprise Ecommerce Platforms in 2021

Ecommerce Platforms

Customization options. Extensive documentation. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers. Salesforce is the world’s most popular provider of CRM technology, so you shouldn’t have any issues getting to know your customers better.

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Why Personalization in Ecommerce Matters

Kibo

By leveraging past user data like browsing behavior, purchase history, demographics/psychographics, and other first and third-party data, retailers can tailor ad messaging, product recommendations, sales and offers, rewards and more. Improved Customer Engagement and Loyalty.

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Best Payment Gateways For UK Businesses (2021)

Ecommerce Platforms

Adyen proudly enables businesses of all types to accept and process payments, including B2C subscriptions, B2B deals, over-the-phone payments, and in-app and mobile payments. The platform offers extensive and easy-to-understand documentation so that anyone can benefit from its API. Best Features.

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WePay Review for 2019: Is This the Right Option for Merchants?

Ecommerce Platforms

WePay's flexible API is now available for all manner of B2B, B2C, and P2P funding options. WePay aimed to offer a unique experience in the payment processing market by putting its customers first. Additionally, the platform also offers compliance with KYC, PCI, and OFAC to help keep customer data safe too.

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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

Generally, there are six main models of ecommerce that businesses can be categorized into: B2C. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. An example would be the products and services related to legal documents, social security, etc. Types of Ecommerce.

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