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Best Customer Service Software

Kissmetrics

I’d recommend it for any business that values efficiency and a streamlined approach. With the Professional and Enterprise packages, you can get everything from automation, pipelines, and custom reporting to a knowledge base, hierarchical teams, and integration with Slack. Only two tier options Less adaptable for B2C support.

Live Chat 239
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Best eCommerce Vendors for Personalization

GetElastic

The curating of data to create experiences that nudge the customer along the buying cycle is mission critical for conversions, and something customers expect on a 1-to-1 level as far as targeted recommendations go. Additionally, 40% of those surveyed said they’ve purchased a more expensive item due to a personalized recommendation.

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7 best newsletter software for 2023

Omnisend

Check out if the email newsletter software has a knowledge base and a help center too. This newsletter software also has a product recommendation feature that lets you boost your newsletter email campaigns by predicting products your customers are more likely to buy. Image via Mailchimp 3.

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Best Content Management Systems in 2022

Ecommerce Platforms

The drag-and-drop editor makes it easy to customize your website without any coding knowledge, and there are even SEO recommendations to help you rank online. There’s a free version of the HubSpot CMS Hub available, with access to basic SEO recommendations, managed cloud hosting, blogging, and a drag-and-drop editor.

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Ambassador Review: Referral Software for Rapidly Growing Ecommerce

Ecommerce Platforms

In return, the customers get rewards for all of the people they recommend. What's great about Ambassador is that both B2B and B2C online stores are seeing success with the platform. Overall, Ambassador seems to have all of its bases covered when it comes to customer support. This could be friends, family members, and coworkers.

eCommerce 116
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B2B Mobile Commerce Apps are Hot: Here's Why

GetElastic

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. This is especially helpful for SKUs with complex product numbers that can easily be mistyped or mis-autocorrected in mobile search.

B2B 135
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B2B Mobile Commerce Apps are Hot: Here's Why

GetElastic

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. This is especially helpful for SKUs with complex product numbers that can easily be mistyped or mis-autocorrected in mobile search.

B2B 130