Kissmetrics

MARCH 31, 2020

Marketing has evolved into an omnichannel approach. This means you can no longer just go after one channel to succeed. Back in the day, companies like Facebook grew into billion-dollar businesses through one channel. They grew into a multi-million dollar business through one channel… SEO. Yelp was also similar.

Multi-channel 322

Multi-channel X-cart Webinar Channel 322

Retail TouchPoints

MARCH 30, 2023

The webinar series, now available on demand, included case studies from retailers Sweaty Betty and SiteOne that highlighted composable commerce’s flexibility and positive impact on site performance, as well as information on how ChatGPT offers personalization capabilities at scale that had previously not been possible.

POS 256

POS Omnichannel Webinar Point of Sale 256

Kissmetrics

AUGUST 6, 2021

Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. MobileMonkey is one of the best customer service tools that will help you create a cohesive experience across multiple channels. List Your Products On as Many Channels as Possible.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

JULY 19, 2021

Rather than relying on one or two sources, the most successful campaigns emanate from an extensive multi-sourced database. Case studies are not always available but they can be a helpful predictor of a data set’s value if the provider is willing to share them. If a case study isn’t available, ask for a client reference.

Marketing 264

Marketing Retail Multi-channel Events 264

BigCommerce

DECEMBER 13, 2017

Within 18 months they were selling more on Amazon than through their traditional channels. In fact, it can be your initial parlay into household name status, and multi-million dollar sales. A Case Study: How to Sell to — and on — Amazon. How did they do it? They didn’t mess around when it came to selling on Amazon.

Shipping Costs 354

Shipping Costs Multi-channel Shipping Fulfillment 354

Ecommerce Platforms

APRIL 28, 2018

63% of millennials prefer to have their basic customer support questions answered by chat versus traditional channels. Of those who prefer live chat, 79% said they did so because they get their questions answered quickly, 51% did so because they could multi-task, and 46% agreed it was the most efficient communication method.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

BigCommerce

DECEMBER 13, 2017

Paris, here we come… (A Case Study). Communicate your newsletter sign-up option on your social media channels and on your packaging. Customers are telling their friends about us and they’re buying more cases for themselves. Be responsive on your social media channels. Create effective Google Ad campaigns.

Shipping Costs 307

Shipping Costs Payment Services Social Media Channel 307

Ecommerce Platforms

OCTOBER 14, 2019

And here's how I automated the process (this is just one B2B channel that you can use for gathering data and ideas. There are tons of channels and methods, including face to face conversations, that you can use for this). Consider LinkedIn as a growth channel. And it's a great B2B growth channel.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

OrderDynamics

MARCH 8, 2019

DX3 2019: Photos & Omnichannel Retail Perspectives. Hosted in downtown Toronto, it was nice to get out of the office, to hear some of the latest omnichannel retail perspectives. Axel came prepared with plenty of touching videos, as a case study in the emotional appeal of retail. Tim Horton’s is a donut chain.

Omnichannel 50

Omnichannel Retail Multi-channel Mobile 50

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? They’re more direct and persuasive than most promotional channels like social media or word of mouth.

eCommerce 88

eCommerce Payment Services SEO Social Media 88