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Are you Customer-Obsessed? Here’s Why you Should Be

Retail TouchPoints

Exceeding customer expectations rather than merely satisfying them is at the heart of the Disney approach — so much so that Disney created a dedicated handbook, Be Our Guest , to help guide other brands on their quest to perfect the art of customer service. Robyn Rawlings is Director of Campaigns and Content Marketing at Webex by Cisco.

Customer 278
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6 Alternatives To eBay For Retailers

SellBrite

It’s no secret that eBay is an incredible platform and we can’t recommend it enough, but for new sellers, sometimes bigger isn’t always the best. market is growing. In fact, Depop’s Seller Handbook says photographs are the “key to success on Depop.” There is concern the market for handmade items on Etsy is saturated.

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Selling Physical Products with a 100% Remote Team

eCommerceFuel

You can figure out and it will automatically calculate the lifetime value of your customers, so you can know which customers to really take care of and also how much you can spend on marketing, and it does other cool things like makes recommendations on what products you might wanna consider potentially bundling together.