Remove Comparison Shopping Remove Customer Loyalty Remove Mobile Remove Shipping
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Shoppers’ In-Store and Online Expectations for 2019

Wiser

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Comparison shopping is a very popular trend that only appears to be growing. 87% of respondents plan to use a mobile app to shop in 2019.

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4 Ways Businesses Can Use Shipping to Reduce Cart Abandonment

Retail TouchPoints

Nearly 70% of carts end up abandoned online, and about 85% of mobile shoppers exhibit this behavior. While it’s easy to rationalize cart abandonment as a standard practice, it is much more than a modern-day version of window shopping. The True Cost of Shipping. Negotiate shipping rates. trillion in lost sales annually.

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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Buy Online, Pickup In-Store (BOPIS) retail strategies offer enormous upside for retailers and customers alike. Major retailers survived 2020 by transforming how they got their products into customers’ hands. Customers can reserve an item from an online inventory. Another major draw for customers is avoiding shipping costs.

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How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. Mobile Friendly (for some tools). Time on Site.

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How to Increase eCommerce Conversions During the 2018 Holiday Season

Kissmetrics

Every year consumers spend more time and money shopping with brands and through eCommerce marketplaces, and every year the competition grows fiercer. Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. Mobile checkout optimization.

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56 Experts Uncover the 13 Quickest Ways to Increase Ecommerce Sales

BigCommerce

How to use shipping discounts to reverse cart abandoners. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. So many online business focus on customer acquisition, but what makes you more money in the end is your returning customers. The best way to win at UX?

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