Kissmetrics

MARCH 12, 2018

Every year consumers spend more time and money shopping with brands and through eCommerce marketplaces, and every year the competition grows fiercer. Brands have used tried and true tactics like free shipping, free returns, lightning deals and flash sales to get more customers to convert. Address the shipping costs.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185

Kissmetrics

APRIL 10, 2018

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. Chatbots can make gift recommendations.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Wiser

JANUARY 18, 2019

According to the survey results, their top motivation for in-store shopping is: product availability (64 percent), store location (56 percent), to try on or test items (54 percent), instant gratification with purchases (51 percent), no shipping costs (49 percent), the in-store experience (39 percent), and easier return methods (37 percent).

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

Retalon

SEPTEMBER 22, 2021

Buy Online, Pickup In-Store (BOPIS) retail strategies offer enormous upside for retailers and customers alike. Major retailers survived 2020 by transforming how they got their products into customers’ hands. Customers can reserve an item from an online inventory. Another major draw for customers is avoiding shipping costs.

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41