Retail TouchPoints
JUNE 7, 2022
This shift will be especially impactful in subjective and highly personal industries, not only with music but also with things like art and fashion. As such, it will be critical for businesses to master the art of recommendation to maintain customer loyalty. Recommendation enables us to find that item, faster.
RTP blog
MAY 24, 2017
Industry analyst Greg Girard recently spoke about the potential of AI at the Retail Innovation Conference , laying out a strong argument for retailers to invest in AI technology today. An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty.
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Wiser
NOVEMBER 13, 2023
Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty. Apple An example of successful store associate advocacy can be seen in Apple Stores.
Fabric
AUGUST 15, 2023
Implementing BOPIS: Examples and Best Practices Chico’s FAS Chico’s FAS is one of the leading women’s fashion retailers in North America. Training should cover order processing, inventory management, communication skills, and handling potential customer issues or inquiries related to BOPIS.
ROI Revolution
APRIL 2, 2020
The ecommerce sites shutting down for the foreseeable future include fashion brands Reformation, Marysia and The Frankie Shop, and retailers TJ Maxx, Marshalls, Victoria’s Secret , and HomeGoods. Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference.
ROI Revolution
MARCH 2, 2021
The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. 9/9 update. 5/19 update.
ROI Revolution
OCTOBER 1, 2020
Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19. The fashion industry as a whole is expected to face a 27-30% drop in global revenue as a result of coronavirus. 9/9 update. Dive deeper here!
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