Retail TouchPoints

AUGUST 18, 2023

A panel at the June 2023 Retail Innovation Conference & Expo provided answers and insights in the session titled Gen Z and Gen Alpha: Creating Impactful Brands for the Next Wave of Consumers. Fortunately for her company, “value is a great entry point for loyalty as it relates to resale, and we see resale as a customer loyalty play.”

Mobile 238

Mobile PayPal Consumer Customer Loyalty 238

Retail TouchPoints

FEBRUARY 23, 2022

Your differentiators will win you work and customer loyalty, and photography can bring them to life for your audience. A recognized thought leader, he is a regular speaker at regional and national design conferences. Whatever it is, there’s a way to illustrate it. You must show what you sell.

Retail 263

Retail Mobile Outdoor Social Media 263

Retail TouchPoints

NOVEMBER 11, 2021

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. It’s free!

Merchant Services 310

Merchant Services Cryptocurrencies Payments Payment Services 310

Optimizely

JANUARY 10, 2019

The best marketers are constantly reading up on trends, attending industry conferences, and keeping a close eye on the competition. Now, marketers have to own the entire customer experience, from the first interaction to true customer loyalty across platforms and devices.

B2C 231

B2C Marketing Social Media Customer Loyalty 231

Retail TouchPoints

JUNE 7, 2022

As such, it will be critical for businesses to master the art of recommendation to maintain customer loyalty. Contal has a dozen academic publications, with the impact of his research witnessed by hundreds of citations from prestigious conferences on machine learning and other technical industries.

Recommendation 279

Recommendation Arts Retail Consumer 279

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 274

Technology Retail Customer Experience Presentation 274

GetElastic

SEPTEMBER 6, 2021

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World. Cynthia DiTullio , Director, Global B2B, Converse.

B2B 144

B2B eCommerce White Paper Seminar 144

ROI Revolution

MARCH 12, 2020

Google transitioned its Cloud Next 2020 conference to be held online, and Adobe did the same with their annual Adobe Summit conference. Additional canceled conferences include Mobile World Congress , South by Southwest , Shoptalk , Shopify Unite , and Google I/O , among many more.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Retail TouchPoints

NOVEMBER 18, 2021

Fortunately the 2021 Retail Innovation Conference, which wrapped up Nov. Make loyalty programs experiential and community-oriented. Customer loyalty has taken a hit during the pandemic, but brands like Peloton are going the extra mile by focusing on community activation and collaboration.

Consumer 258

Consumer Merchant Services Social Media Technology 258

BigCommerce

NOVEMBER 13, 2017

For creating a content asset that drove thought leadership, revenue and customer loyalty. Richard Kelsey who created the survey also presented the survey results at the Australian Craft Brewers Conference and this was very positively received. Why they won. Beer Cartel won the Innovation Award for Marketing Innovation.

Food and Beverages 227

Food and Beverages BigCommerce Marketing Social Media 227

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

RTP blog

AUGUST 11, 2017

In this way, marketers can develop and publish channel-agnostic, localized content, providing a relevant digital experience to customers around the world, thereby increasing the opportunities for sales and customer loyalty. conferences. He joined e-Spirit in early 2017.

eCommerce 150

eCommerce Events Presentation Customer Loyalty 150

RTP blog

JULY 11, 2017

It’s a particular problem in the retail industry, where brands operate very much in the public eye, and where customer loyalty can hinge upon the startup company’s sometimes expensive commitment to customer care, or its offbeat sense of humor. (Un)Happy

Customer Loyalty 150

Customer Loyalty Technology Operations Retail 150

GetElastic

APRIL 7, 2022

Shoptalk was back in 2022, a four-day event that's has been dubbed the 'biggest retail conference of the year.' 3) Customer Loyalty is Evolving. Personalization is the new loyalty" was a phrase repeated in multiple sessions. What does that mean?

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. More and more, brands are looking to own their communication with customers, focusing on the repeat purchase and driving customer loyalty. Omnichannel is Still Tough to Achieve.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

GetElastic

MAY 13, 2019

As I reflect on my time in Chicago with more than 500 B2B ecommerce practitioners, the top three questions on attendees’ minds going into the conference were: Do we really need an ecommerce site if we have been successful thus far without one? How can I deliver personalized experiences that are relevant for B2B?

B2B 151

B2B B2C Channel Customer Loyalty 151

RTP blog

MAY 24, 2017

Industry analyst Greg Girard recently spoke about the potential of AI at the Retail Innovation Conference , laying out a strong argument for retailers to invest in AI technology today. An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty.

Retail 150

Retail eCommerce Technology Leisure 150

GetElastic

JULY 20, 2017

This post is based on a keynote by Brad Rencher , Executive Vice President and General Manager of Adobe at the Summit 2017 conference. Companies that consistently provide positive customer experiences enjoy higher sales and customer loyalty.

Customer Experience 140

Customer Experience Technology Social Media Demo 140

Kissmetrics

APRIL 23, 2021

It can help you build brand awareness , customer satisfaction, customer loyalty, word of mouth, and referrals, and more. Here are a few ways it can be used in your business: Train your staff to prepare for difficult or tricky customer service situations.

Technology 264

Technology Reference Definition Other 264

Wiser

NOVEMBER 13, 2023

Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty. Apple An example of successful store associate advocacy can be seen in Apple Stores.

Social Media 148

Social Media Retail Events Recommendation 148

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

MagentoBrain

MARCH 20, 2023

Respond promptly to customer inquiries and complaints, offer personalized recommendations and special promotions, and solicit feedback from customers to improve your store. Consider implementing a customer loyalty program to reward repeat customers and incentivize customer retention.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 78

Small Business Retail Social Media PPC Events 78

RetailMinded

JULY 29, 2023

They will enable them to analyze customer behavior and track essential metrics like conversion rates and customer loyalty. By analyzing customer reviews and feedback, businesses can identify and address pain points, improving their products and services. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

They will enable them to analyze customer behavior and track essential metrics like conversion rates and customer loyalty. By analyzing customer reviews and feedback, businesses can identify and address pain points, improving their products and services. Zoom For virtual meetings, Zoom is an excellent tool.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Smile.io

DECEMBER 1, 2021

You might be attending the same event or conference. While engagement may be the priority to start with, it’s also the first step on the road to securing a sale and more importantly, sustainable customer loyalty. Step 4: Structure your campaign Emails are effective, but video conferencing represents deeper engagement.

B2B 75

B2B Social Media Reference Information 75

Steve Dennis

JULY 10, 2018

This means that for many, if not most, if the store goes away many customers’ relationships — and therefore future spending — will be compromised. It’s both, together, that ultimately drive customer loyalty. Just announced: I will be keynoting the NEXT Conference in Austin, TX on September 24.

eCommerce 76

eCommerce Department Stores Channel Retail 76

Omnisend

APRIL 15, 2021

Either of these options show your customers that you understand what they’re looking for, with accompanying products that can improve or pair well with their primary purchase. Loyalty Systems. Brand loyalty is vital to any marketing strategy. One prime example of rewarding your customers is by offering a loyalty points system.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Retail TouchPoints

FEBRUARY 1, 2022

Hughes will take the stage at the Retail Innovation Conference & Expo to explore why consumer connection is so often lost in the digital realm, and how brands and retailers can tap a tactical scorecard to help them assess and enrich personal relationships. Registration is now open for the Retail Innovation Conference & Expo.

Consumer 224

Consumer Travel Social Media Retail 224

Retail TouchPoints

JULY 1, 2022

But retailers drawn by the lure of recurring revenue and enhanced customer loyalty must be wary of consumers’ lingering trust issues and an increasingly stringent regulatory environment.

Subscription 320

Subscription Consumer Shipping Costs Customer 320

ChannelAdvisor

JULY 3, 2017

For Portas, it is essential to know your customer. This means knowing who your target customer is and how you appeal to them. Customer Loyalty. Use data from social media and analytics to know what makes your customers tick and come back, explained Portas.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. However, there was so much happening all at once, it was all too easy to miss something at this expansive event.

B2C 150

B2C Omnichannel Channel Customer Experience 150

BigCommerce

NOVEMBER 13, 2017

Customer Loyalty. Customer Lifetime Value. Seriously Silly Socks won the Innovation Awards Grand Prize of $10,000 and a fully paid trip to a Retail Conference of their choice. For creating a content asset that drove thought leadership, revenue and customer loyalty. Silver Jewelry Club has you beat.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Fabric

AUGUST 15, 2023

Training should cover order processing, inventory management, communication skills, and handling potential customer issues or inquiries related to BOPIS. Well-trained staff contribute to a seamless BOPIS journey, which can lead to strong customer loyalty and repeat business.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Omnisend

JULY 25, 2023

Send text invitations, reminders, and updates about upcoming events, conferences, or webinars. This helps to increase event attendance as customers are very likely to read them. This can help to build customer loyalty and encourage repeat purchases. Event invitations and updates.

Subscription 78

Subscription Events Social Media Channel 78

SellBrite

FEBRUARY 26, 2017

In a lot of cases, businesses will pay for you as an employee to attend conferences, take online classes, or learn from a mentor. We have a number of blog posts that will help teach you how to leverage your customers and supporters. Article #2: How to Turn Your Customers Into Repeat Buyers: An Actionable Guide (5-minute read).

eCommerce 141

eCommerce Multi-channel Payments Channel 141

Ecommerce Platforms

DECEMBER 23, 2019

It’s a cloud-based SaaS solution that powers multichannel customer relationship management via an intuitive system. The goal here is to capitalize on the full potential of multi-channel experiences and consequently enhance lead generation, customer loyalty, as well as customer satisfaction.

Social Media 129

Social Media Management Multi-channel Mobile 129