article thumbnail

The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. Wednesday: June 06. Break Point: The Reality of US Ecommerce Today. 10:30 AM – 11:00 AM. Don Davis, Editor at Large, Internet Retailer.

article thumbnail

Inside Smart Commerce: The Future of Brick-and-Mortar is ‘Store as Media’

Retail TouchPoints

In fact, experts and practitioners across the retail spectrum largely agree that the store is a crucial vehicle for customer retention, engagement and loyalty. Even once-digital only brands like Warby Parker have doubled down on their store investments.

eCommerce 293
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How To Calculate And Optimize Your Churn Rate

FastSpring

As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Keep reading to learn why your SaaS company should keep a close eye on your churn rate and see why focusing on customer retention is a viable strategy for long-term success.

article thumbnail

Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

Respond promptly to customer inquiries and complaints, offer personalized recommendations and special promotions, and solicit feedback from customers to improve your store. Consider implementing a customer loyalty program to reward repeat customers and incentivize customer retention.

article thumbnail

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Businesses can also leverage mobile apps to enable customers to conveniently order, review, and access loyalty programs from their smartphones, enhancing their shopping experience. In today’s digital world, improving digital presence is essential for businesses to reach more customers.

article thumbnail

Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

Businesses can also leverage mobile apps to enable customers to conveniently order, review, and access loyalty programs from their smartphones, enhancing their shopping experience. In today’s digital world, improving digital presence is essential for businesses to reach more customers.

article thumbnail

5 tips every footwear store owner should know

RETAIL MANAGEMENT SOFTWARE

Building a loyal customer base is crucial to thrive or even survive in the footwear business. While marketing and consumer management professionals seem to agree that there is no magic formula for customer retention, experts believe there are a few retail business tips that shoe brands and retailers may use to keep their customers loyal.