Consumer Goods Mobile Shopping Carts Small Business Retail 
Kissmetrics
SEPTEMBER 14, 2020
While the specifics of each feature vary from software to software, there should be a system in place to help you handle things like: Contact and lead management Document sharing and storage Workflow automation Interaction tracking Mobile access. Note : Zoho also recently launched a sales-centric CRM specifically for small businesses.
Ecommerce Platforms
APRIL 28, 2018
on non-mobile devices. Ecommerce sales account for just 8% of total retail sales in the U.S. 55% of companies have a mobile-optimized website, mobile app, or both. 25% of people 16 to 24 use voice search on mobile devices. Between 20 and 25% of all mobile queries are voice searches.(Search IBM, 2011).
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