PERQ

NOVEMBER 14, 2022

They were talking about concepts we’re passionate about here at PERQ, including: the Renter’s Journey, lead source attribution, and omnichannel prospect engagement. From that exercise, they were able to see what they’re theorized for several years. LOOKING AT THE NEW RENTER’S JOURNEY MAP.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

Powerinbox

OCTOBER 4, 2020

Multichannel advertising vs. multichannel marketing vs. omnichannel marketing. The difference is that that content is created to inform, educate, or entertain potential customers according to their needs and interests. In contrast, advertising is the exercise of promoting a company and its products or services through paid channels.”.

Multichannel 45

Multichannel Marketing Social Media Omnichannel 45

Omnisend

APRIL 25, 2021

As consumers, we are surrounded by cross-selling strategies. One customer (that customer being the author of this article) purchased a balance beam for her aspiring gymnast. Not long after, images of exercise mats, horizontal bars and gymnast-themed nylon bags appeared within the “inspired by your purchases” collection.

Shipping Costs 78

Shipping Costs Retail Recommendation Gifts 78

Omnisend

DECEMBER 7, 2021

With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Customers have probably spent generously on gifts over the hectic holiday season and are now looking to treat themselves.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Retail TouchPoints

APRIL 2, 2021

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149

Omnisend

JULY 20, 2021

In this article, we’ll go over: What makes a VIP customer. How to identify them using customer data. What Makes a Customer a VIP? How you specifically define a VIP customer is unique to your ecommerce store. How to Easily Identify a VIP Customer. Use the customer data you have to identify your VIP customers.

Customer 148

Customer Shipping Costs Social Media Customer Data 148

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. On Black Friday, half of consumers said they would shop in-store, up from 36% last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78