21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions
Inflow Insights
SEPTEMBER 16, 2019
The problem is, they often don’t know what their ROI from live chat is (or how to improve it). Before we help our clients optimize their live chat and implement live chat conversion tracking, we see some unfortunate commonalities: They have chat available only in case the customer needs to reach out, so it’s essentially an inbox.
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