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21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions

Inflow Insights

The problem is, they often don’t know what their ROI from live chat is (or how to improve it). Before we help our clients optimize their live chat and implement live chat conversion tracking, we see some unfortunate commonalities: They have chat available only in case the customer needs to reach out, so it’s essentially an inbox.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

The top categories consumers have gravitated toward during this shift are alcohol, home improvement materials, and groceries (up 16%, 14%, and 12% respectively), with apparel seeing significant declines. digital travel sales are expected to drop 44.7% 9/9 update. department stores may not survive the pandemic. Due to COVID-19, U.S.

eCommerce 193
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How Coronavirus (COVID-19) Is Impacting Ecommerce [November 2020]

ROI Revolution

Executives’ optimism toward economy improves. According to new research from McKinsey , 57% of executives expect the economy to improve six months from now , with 29% expecting the economy to worsen – the most optimistic outlook since the beginning of the pandemic. digital travel sales are expected to drop 44.7%

eCommerce 158
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2020]

ROI Revolution

Executives’ optimism toward economy improves. According to new research from McKinsey , 57% of executives expect the economy to improve six months from now , with 29% expecting the economy to worsen – the most optimistic outlook since the beginning of the pandemic. digital travel sales are expected to drop 44.7%

eCommerce 156
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How Coronavirus (COVID-19) Is Impacting Ecommerce [January 2021]

ROI Revolution

This is an improvement from the search ad spending projected in June 2020, when it was expected to decline to $54.37B. Executives’ optimism toward economy improves. In March, 25% of executives expected the economy to improve in six months, with 58% expecting it to worsen and 17% expecting it to remain the same.

eCommerce 147
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). 12-16 , when only 51% expected the economy to improve over the next six months. February 11 update. 10/7 update.

eCommerce 197