21 Field-Tested Strategies to Increase Live Chat eCommerce Conversions
Inflow Insights
SEPTEMBER 16, 2019
For example, a company selling power tools may use a grittier image of a tools expert as the portrait, while a jewelry brand would have a more polished headshot of their live agent. Test Chat on Mobile to Maximize Conversions from Smartphone Shoppers. We can’t understate how important it is to test your chat on mobile.
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