Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., For more than 26 years, Build-A-Bear Workshop has become known, and beloved, for its highly interactive visitor experience.

Customer Data 241

Customer Data Workshop Customer POS 241

Steve Dennis

SEPTEMBER 20, 2018

Here the brand is simply providing a tangible value exchange for increased shopping behavior (and better access to customer data). While this program feature incentivizes customers to increase their spending, many customers will respond because they are essentially leaving money on the table if they don’t.

Workshop 88

Workshop Books Mobile Gifts 88

BigCommerce

DECEMBER 20, 2017

Community Building, Customer Engagement & CRM. Mobile Optimization. CRO & Data-Driven Optimizations. Localization, Personalization and Customer Experience. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. Mobile Optimization.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419