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Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads

Retail TouchPoints

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., For more than 26 years, Build-A-Bear Workshop has become known, and beloved, for its highly interactive visitor experience.

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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Using Data To Improve Customer Experience.

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How Mobility Can Connect Retailers From The Sales Floor To The Warehouse

RTP blog

They rely heavily on end-to-end mobility to lower costs while increasing efficiency on all fronts, including inventory, data management and even sales and customer service Employing mobile solutions has become an industry standard, but many retailers stumble when it comes to ensuring issue-free software development and application.

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1-800-FLOWERS.com Rolls Out Loyalty Program Enhancements, BNPL Just in Time for V-Day

Retail TouchPoints

. “Beyond valuing additional perks and rewards, they told us they would love to see more curated content and product collections to help with their gifting decisions, along with the option to shop across our brands via mobile.”.

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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. Get it via your mobile device.

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Embracing Community, Data and Failure: Top Trends and Takeaways from AWNY

Retail TouchPoints

Home Depot CMO Molly Battin added that while it’s still too early to tell if metaverse platforms like Roblox reflect the “new reality” of customer experience, they have become a powerful vehicle for the brand to test new ways to reach new audiences, while still staying true to its core heritage.

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Zebra Technologies’ New Visionary Framework and Insights Take Centre Stage at EuroShop

365 Retail

During a workshop on Sunday 26 Feb at 14.20 local time at the Connected Retail Stage, Mark Thomson, Director of Retail, EMEA, Zebra Technologies will tell audiences why The Modern Store by Zebra can empower retailers to better engage associates, optimise inventory and elevate the customer experience.