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Best 20 eCommerce Customer Relationship Management (CRM) Systems of 2023

Algopix

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

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12 Helpful Ways To Increase Your Ecommerce Conversion Rate in 2021

FastSpring

Surveys have shown that 60-70% of people are likely to abandon an online purchase if they don’t see the product’s price in their native currency. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Improved purchase experience. Reduced speed to purchase.

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12 Helpful Ways To Increase Your Ecommerce Conversion Rate in 2021

FastSpring

Surveys have shown that 60-70% of people are likely to abandon an online purchase if they don’t see the product’s price in their native currency. They want to be able to customize the features they pay for, the length of their term, and payment frequency. Improved purchase experience. Reduced speed to purchase.

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The Challenges of Operating eCommerce Subscription Businesses

ESW

Whether you’re running an SaaS company or selling physical merchandise, subscription service offerings can lead to unexpected obstacles that aren’t applicable to traditional direct-to-consumer business models. Let’s take a more detailed look at some of the challenges businesses face when operating an eCommerce subscription at scale.

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How to Shift Your Business to a Subscription Model

FastSpring

While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Why Shift to a Subscription Revenue Model. Stronger Customer Relationships.

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Seven DTC eCommerce Trends in 2022

GetElastic

According to Swirl , from 2015 to 2020, revenue from online video commerce went from $3.5 According to a global survey , "66% of global consumers would pay more for sustainable businesses and products." Omnichannel Shopping Leading to Better Customer Retention. billion to $17.6 What’s Next for DTC eCommerce?

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Metrilo Review (Mar 2021): Does This Software Warrant The Price Tag?

Ecommerce Platforms

It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. By 2019, Metrilo tracked over 3098 thousand events and processed nearly a billion orders! Metrilo comes with ready-to-use revenue breakdowns, pinpointing the following: New/returning customers. Custom tags.