Retail TouchPoints
NOVEMBER 12, 2020
Retail Ecommerce Ventures placed a $4 million stalking horse bid for the intellectual property of Stein Mart through a majority-owned subsidiary called Stein Mart Online. The assets available for sale include the Stein Mart brand as well as its private label brands, domain names, social media assets and customer data.
Retail TouchPoints
NOVEMBER 10, 2020
From household name brands declaring bankruptcy, to Amazon consolidating its ecommerce dominance, to curbside delivery options becoming a coveted competitive differentiator across categories ranging from electronics to grocery to fashion, the landscape for retailers looks radically different than it did 12 months ago.
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Retail TouchPoints
FEBRUARY 18, 2021
Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. To execute flawlessly, the appointment experience needs to integrate with all other systems.
Retail TouchPoints
JUNE 11, 2021
Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020. In fact, Digital Commerce 360 reports that ecommerce sales hit $791.70 billion in 2020, up 32.4%
Optimizely
DECEMBER 3, 2020
We have just wrapped up the largest weekend for ecommerce sales in history. Driven by consumers doing more and more shopping online and accelerated by the ongoing pandemic, many brands saw a month’s worth of data in a single day. Not all CDPs are created equally, but all CDPs start with the collection of your customer data.
Retail TouchPoints
AUGUST 31, 2022
And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Further digitizing the in-store side would maximize speed and convenience while empowering the customer. By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games.
Retail TouchPoints
MAY 5, 2021
When the pandemic hit, the immediate falloff of customers being able to purchase items in-store accelerated technology adoption for greater ecommerce capabilities, new digital initiatives and even remote working for support staff. Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience.
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