Customer Data Knowledge Base Multi-channel Omnichannel 
Ecommerce Platforms
OCTOBER 4, 2022
For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.
Ecommerce Platforms
MARCH 8, 2023
LiveChat is a leading solution for companies investing in the future of customer service. The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. You can monitor customer activity in real-time, for better insights into what they really need from you.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Ecommerce Platforms
MARCH 4, 2023
LiveChat is a leading solution for companies investing in the future of customer service. The powerful platform ensures companies can connect with their customers anywhere, using omnichannel messaging. You can monitor customer activity in real-time, for better insights into what they really need from you.
Ecommerce Platforms
JANUARY 27, 2023
Usually, customers can also upload pictures of faulty products/whatever their problem is to better illustrate what they need help with. Finally, some live chat tools even allow customers and agents to jump onto a voice call. This multi-media approach often leads to faster and more efficient problem resolution.
Ecommerce Platforms
JANUARY 27, 2022
Plus, you can also create and issue customer feedback surveys, in case you need to get a feel for your clients’ sentiment towards you. You can also access the HubSpot CRM without paying anything, but you won’t get full analytics or extensive chat and omnichannel service options. Multiple methods of collecting customer data.
Ecommerce Platforms
DECEMBER 27, 2021
Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. Premium: Starting at $65 per month, features include everything on Lite, as well as marketing automation, landing pages, Facebook ads, multi-user access and telephone support.
Ecommerce Platforms
DECEMBER 27, 2021
The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.
Expert insights. Personalized for you.
208 
Let's personalize your content