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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. As marketplaces take their place as the “digital malls” of the future, retailers are targeting specific audiences with curated experiences and inspiration via social media.

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Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

In the wake of a two-year boom in e-commerce sales brought on by the global pandemic, the online retail landscape is more fragmented than ever. As marketplaces take their place as the “digital malls” of the future, retailers are targeting specific audiences with curated experiences and inspiration via social media.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

However, a question mark still hangs over where they spent their money, as research showed that since the beginning of the pandemic, 49% of shoppers have been purchasing more online. And in the ecommerce world, that can only mean one thing: online retail giants such as Amazon continue to dominate the market.

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Zaius Begins Era of Service-Led Retail

Optimizely

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs.

Retail 150
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The metaverse promises to transform customer loyalty

365 Retail

Online retailers are well experienced in creating loyalty programmes and studying visitor activity to enhance customer interactions. Then, these retailers can adapt their virtual retail offerings faster and even personalise them to each visitor, resulting in a next-gen level of customer loyalty. .

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Retailer Lessons from iGaming Companies

Retail TouchPoints

Gaming companies, more specifically iGaming companies, have undertaken strategies that could help retailers that mimic those practices improve their game, and their profitability. iGaming companies typically have minutes at most, and usually only seconds, to retain or lose a customer.

Retail 283
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Why Brands and Retailers Are Going D2C on Marketplaces

ChannelAdvisor

In fact, marketplaces now make up approximately 50% of the global online retail market. Major marketplaces like Amazon, Walmart, and new marketplaces like Pricefalls, are outpacing retail growth because of competitive, endless aisle concepts. Pricefalls is one of the fastest-growing marketplaces in the U.S.,

Retail 40