Retail TouchPoints

JANUARY 16, 2024

Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., For more than 26 years, Build-A-Bear Workshop has become known, and beloved, for its highly interactive visitor experience.

Customer Data 239

Customer Data Workshop Customer POS 239

Steve Dennis

SEPTEMBER 20, 2018

Here the brand is simply providing a tangible value exchange for increased shopping behavior (and better access to customer data). While this program feature incentivizes customers to increase their spending, many customers will respond because they are essentially leaving money on the table if they don’t.

Workshop 88

Workshop Books Mobile Gifts 88

Ecommerce Platforms

DECEMBER 27, 2021

If you’re looking for a convenient, easy-to-use tool, with affordable pricing and omnichannel support, Sendinblue really does have it all. Excellent segmentation, and a built-in CRM makes this a fantastic tool for developing deeper relationships with customers. Pros: Comprehensive tool for omnichannel email marketing.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

BigCommerce

DECEMBER 20, 2017

Now, brands must look to new tactics to make their customer experience a differentiator. When personalizing a site experience, brands use a variety of known customer data points to serve contextually relevant content and products. Purchase History: Recommend products based on a customer’s past purchases.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Omnisend

MAY 24, 2023

Drip alternatives: Comparison table Drip Alternative Best for Free plan Paid plans Customer support Omnisend Ecommerce businesses, businesses that need omnichannel marketing (i.e. The platform offers powerful email segmentation , automation, personalization, and omnichannel marketing capabilities. Omnisend G2 rating: 4.5/5

Marketing 158

Marketing Live Chat Social Media Shopify 158