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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! .

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A Quick Return Rabbit Review (June 2022)

Ecommerce Platforms

They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. Plus, you also incur shipping costs for the initial delivery and the return. So, suppose your customers opt for product exchange instead. Return Rabbit Review – Pricing.

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Order cancellation emails provide a chance to find out why the customer canceled. You can then remedy issues like checkout problems, shipping costs, or product details. Cancellation confirmation emails can persuade customers to complete their purchase after all. Get feedback. Encourage repurchases. Use a courteous tone.

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

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The 5 Benefits of E-Commerce Automation

Kissmetrics

You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. E-Commerce Automation Helps Customer Satisfaction. Happy customers are more likely to be repeat customers. As you automate things, you can improve the customer experience at your shop.

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Top Loyalty Program Features (+How To Choose The Best Software)

Smile.io

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.