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Multi-Channel Retailing and the Buyer’s Journey: Opportunities and Challenges

BigCommerce

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Buyers, on the other hand, have many touchpoints and paths to purchase, so it becomes necessary for retailers to branch out. According to the survey of American shoppers: 74% shopped at large retailers.

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The 19 Most Innovative Ecommerce Brands of 2017

BigCommerce

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Bob Johnson’s Computer Stuff won the Innovation Award for Customer Experience. 52% increase in customers. +65%

eCommerce 411
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The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. How do you support real-time Inventory sync within multiple channels? Are Custom Product Attributes supported?

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234 American Business Owners on Starting, Scaling and Staying Inspired

BigCommerce

Edie Ramstad, Owner, Weave Got Maille. He is a veterinarian and I spent the last decade in online retail, so the opportunity finally emerged for it to become a reality. We started by attending over 20 retail shows a year to get in front of people. – Jim Taylor, President and Owner, Belted Cow.