Customer Experience Multi-channel Technology Workshop 
Retail TouchPoints
JUNE 30, 2023
Wanting to help our consumers find the right words or expressions inspired us to create the 1-800-Flowers.com MomVerse ahead of Mother’s Day and further utilize technology, specifically AI, in a way that serves our consumers. This is something we’ve felt passionate about from the beginning and we’re building these tools with our community.
Steve Dennis
JANUARY 9, 2018
Moreover, large, well capitalized companies will take advantage of asset “fire sales” or technology plays to complement their skills and accelerate their growth. Well positioned monobrand retailers like Uniqlo, H&M, Primark and Warby Parker also will continue to steal share from less compelling multi-brand stores.
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BigCommerce
DECEMBER 20, 2017
Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Technology. Omni-Channel Management. What is customer experience?
GetElastic
MARCH 14, 2022
A collection of migration services & tools , built based on our experience with Salesforce migrations, that reduces the time and effort spent migrating. Multi-vendor solution assurance, Composable Commerce XA™ , that de-risks the investment in multi-vendor, Composable Commerce for first-time adopters.
Ecommerce Platforms
DECEMBER 27, 2021
Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. The CRM technology is available to use for free. Autoresponder technology is easy to use. Our research shows that HubSpot is one of the best solutions for marketing today.
Ecommerce Platforms
FEBRUARY 26, 2023
They’re an excellent way to share content in a controlled environment, host events, and encourage conversations between your customers. After all, if you’re reliant on social media channels like Facebook and Instagram to engage with your tribe, you run the risk of losing access to everyone if the platform shuts down.
Steve Dennis
JANUARY 13, 2018
As I was SVP of strategy, business development & multi-channel marketing for the Neiman Marcus Group from 2004-08 (most of that time reporting to then CEO Burt Tansky) I have a somewhat unique perspective on what requires intense and urgent focus. For information on keynote speaking and workshops please go here.
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