Customer Experience Omnichannel Operations Telecommunications 
GetElastic
APRIL 2, 2019
Bundling rewards customers for their purchases and makes them feel like they are getting a deal. It can also reduce customer churn. They’re stuck with multiple legacy business support systems (BSS) and operation support systems (OSS) to support multiple lines of business. Customers feel the confusion, too.
OrderDynamics
DECEMBER 19, 2017
Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Your Omnichannel World Strategy.
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GetElastic
FEBRUARY 21, 2019
As Switzerland’s largest telecommunications agency in business since 1851, Swisscom had been running operations on a monolithic commerce platform for some time. By the mid-2010s the outdated system had run its course and the lack of flexibility were negatively impacting customer experiences and expectations.
GetElastic
DECEMBER 16, 2021
Since its founding in 2006, Commercetools software has been implemented by Fortune 500 companies across industries, from retail to manufacturing and from telecommunications to fashion. Extend sales reach and grow revenue with a system that allows you to increase your operational efficiency and lower your total cost of ownership.
GetElastic
AUGUST 25, 2021
For eCommerce specifically, modernizing the architecture can enable unique omnichannel experiences, by focusing on unlocking data and then using it in new ways to present content, pricing, and customer support experiences across mobile, Web, IoT or instore. Coin-Operated. Standardize. Productized.
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