GetElastic

SEPTEMBER 16, 2021

After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 83

eCommerce Marketing eCommerce Marketing Customer Retention 83

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. You can manage your store and sell on the go via Shopify's mobile app. There’s isn't a mobile app available. No coding knowledge is required.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. Customer Support and Training Responsive customer support and comprehensive training resources are crucial for businesses to make the most of their email marketing software.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. There are even in-depth analytics and loyalty programs available. Shopify POS Lite : Our Pick for Multi-Channel Selling.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. There are even in-depth analytics and loyalty programs available. Shopify POS Lite : Our Pick for Multi-Channel Selling.

POS 104

POS Payment Services lightspeed Shopify 104

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

Creating a seamless retail experience is essential for driving sales and fostering customer loyalty. This blog explores how retailers can navigate this evolving landscape and deliver experiences that keep customers coming back. Retailers must ensure that these channels are interconnected, providing a unified shopping journey.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. How do the customers pay?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

SellBrite

MARCH 30, 2018

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. to optimize inventory for gross margins.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Flexible Multi-Store. Mobile App.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

SellBrite

OCTOBER 16, 2019

Make your ecommerce site user-friendly and mobile-friendly. If you want to entice customers to purchase from you, your website should be easy to access and use, especially when it comes to repeat purchases; a negative user experience may prompt a customer to take their business elsewhere. Establish a loyalty or reward program.

B2B 91

B2B eCommerce B2C Merchant Services 91

Email Audience

FEBRUARY 10, 2020

Email marketing lets you connect with your customers, engage with them and build meaningful, long-lasting relationships. Email marketing is a very very effective channel. Mailchimp’s Form Builder tool lets you create, design and customize signup forms which can be used on your website, Facebook page, mobile app and blog.

eCommerce 81

eCommerce Small Business Retail Multi-channel Marketing 81

eCommerce CEO

DECEMBER 5, 2017

and a good mobile store speed. Shopify is killing them on design and mobile UX. 3dcart works with more than 100 payment gateways, giving you and your customers the flexibility you need to choose the ones you need. seconds Mobile Speed Store : 63 Mobile UX Score : 96. Needs More Native Multi-Channel Selling Support.

3dcart 40

3dcart Shipping Costs Merchant Services Payment Services 40

Retail TouchPoints

DECEMBER 16, 2022

A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages. Mobility is essential for assisted selling success. Everyone is happy when assisted selling is made simple with mPOS.

Technology 274

Technology Payment Services Retail POS 274

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. This is where Revel Systems POS comes into its own. .

POS 118

POS Payment Services Payments Point of Sale 118

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce economy has grown due to increased internet access and mobile phone ownership. Improving the infrastructure can boost annual growth by around four percentage points. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2024

In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. Improved Data Accuracy and Consistency One of the most significant advantages of having a centralized database is the accuracy and consistency of data.

eCommerce Platforms 90

eCommerce Platforms Multi-channel Retail eCommerce 90

Algopix

JULY 24, 2023

It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently. It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Kissmetrics

MARCH 2, 2021

CAC, as you probably know, is the cost of convincing a potential customer to buy a product or service. In this article, we will explain the CAC metric in more detail, how you can measure it, and what steps you can take to improve it. What Goes Into Customer Acquisition Costs? What About CAC Per Marketing Channel?

Customer 350

Customer eCommerce Multi-channel Channel 350

Ecommerce Platforms

JUNE 16, 2023

You can use this plugin to deploy powerful SMS and email campaigns, improve deliverability rates, and track metrics like open, click, and delivery too. That means that you can link a text messaging strategy to your store’s back office and make sure you’re connecting with clients on all of the right channels.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Community Building, Customer Engagement & CRM. Mobile Optimization. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Mobile Optimization.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. 2014 Apple Pay launches as a form of mobile payment. It’s Now or Never. .

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Fabric

AUGUST 15, 2023

Adding more physical retail locations to a retailer’s fulfillment network helps improve product availability and gives customers the flexibility to pick up their orders whenever and wherever is convenient for them. How BOPIS Works BOPIS is a fairly straightforward process for the customer, but there’s more happening behind the scenes.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8

Payment Services 62

Payment Services eCommerce Multi-channel Shipping Costs 62

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

Ecommerce Platforms

APRIL 5, 2022

A POS solution for iPad is flexible and mobile, so business leaders can conveniently share technology among their team members or take their POS with them to a range of locations. Shopify is ideal for building online websites and it can help you track inventory across channels. Square POS. Ease of use. Try Square POS.

POS 104

POS lightspeed Payment Services Point of Sale 104

Ecommerce Platforms

FEBRUARY 20, 2020

Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. 30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Multi-location stock management. And that’s not all.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. 30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Multi-location stock management. And that’s not all.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retalon

AUGUST 14, 2023

Customers expect seamless integrated shopping experiences across channels – online, mobile, in-store, etc. An omnichannel retail strategy is key for retailers to effectively meet rising customer demands in 2023 and beyond. This siloed approach clearly falls short in seamlessly aligning planning across channels.

Omnichannel 41

Omnichannel Retail Multi-channel Payment Services 41

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines can help businesses improve customer loyalty by providing personalized and relevant offers, improving the customer experience, and boosting revenue. The coupons can be made available as discount coupons , referral links, or codes, and can be single-use or multi-use.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Ecommerce Platforms

OCTOBER 31, 2021

If you’re looking for ways to strengthen your brand image and improve your relationship with customers, then Wix Ascend could be a great choice. Ascend by Wix, or Wix Ascend, is a complete suite for customer management and marketing, intended for business owners. What is Wix Ascend? Let’s start with the basics.

Payment Services 195

Payment Services Payments Social Media SEO 195