article thumbnail

The Complete Guide to Client Onboarding and Retention

Kissmetrics

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Ongoing Services Improves Client Retention.

article thumbnail

Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Instead, the company offers tailored curated selections of applications and tools for ecommerce within specific industry environments. The company, designed to transform commerce for service organizations, wants to build a world-class, scalable, and modular approach to digital transformation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

59 Productivity Hacks for Online Small Business Owners

BigCommerce

So, we’ve put together a quick hit list that will enable you to be more productive and stay up-to-date on your industry. Try out a financial service like Mint to track what you’re spending. Staying on top of industry information, government regulations, ecommerce best practices and marketing trends is key to your success.

article thumbnail

What is co-browsing?

ViiBE Blog - Retail

Co-browsing is a recent technology that allows a customer visiting a web page to share their screen in real time with a customer service representative. Co-browsing allows the representative to follow along with the customer as they navigate the website. increase in customer retention and a 4.8%

article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

COVID-19 news & industry updates. COVID-19 industry updates. For better or for worse, no industry has gone untouched by COVID-19. In every edition of our biweekly COVID-19 Compass newsletter, we share updates from various industries on how they are being impacted by the pandemic. 8/24 update. YoY at a 10.1%

eCommerce 195
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. A myriad of sectors within the home goods industry have seen incredible growth over the past year, including furniture, homeware, décor, and bedding. October 13.

eCommerce 148
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. COVID-19 industry impacts: Where we stand now. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Published March 12, 2020.

eCommerce 197