article thumbnail

The Complete Guide to Client Onboarding and Retention

Kissmetrics

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Establishing an Involvement Level Impacts Customer Retention.

article thumbnail

Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

If you’re running a gym, a healthcare environment, or even a salon, Evercommerce will have the selection of tools you need. Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. Other service industries are available through conversations with EverCommerce.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

59 Productivity Hacks for Online Small Business Owners

BigCommerce

Here are some simple, inexpensive tools to help. For example, use a scheduling tool like Calendar or Mixmax to organize meetings. Tools like Hootsuite and Buffer can provide a one-stop-shop for this type of work, maximizing your productivity. There are so many tools out there to help you share notes, ideas and even files.

article thumbnail

What is co-browsing?

ViiBE Blog - Retail

Co-browsing allows the representative to follow along with the customer as they navigate the website. It is gaining popularity in a wide variety of industries, from retail to financial services. 59% of companies surveyed by Aberdeen Group are already using visual engagement tools such as video chat and co-browsing.

article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. Google is launching a new Rising Retail Categories tool on Think With Google. 5/21 update.

eCommerce 193
article thumbnail

How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. Google is launching a new Rising Retail Categories tool on Think With Google. 5/21 update.

eCommerce 195
article thumbnail

How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

SMBs in the telecommunications, professional services, and life science industries are feeling the least negative impact from COVID-19. Other heavily impacted SMB industries include education, financial services, and retail. Google is launching a new Rising Retail Categories tool on Think With Google. 5/21 update.

eCommerce 173